Book Schifffahrt Hamburg Tickets

The tour guide was very knowledgeable and was able to tell us a lot about the Elbphilharmonie. It was very hot in Hamburg on July 2. He felt us 90% in shady places where you could stand it. It was really very interesting and it is worth visiting the Elbphilharmonie even without a concert.

We had a super nice tour guide who was very considerate of my husband who has difficulty walking.

I couldn't download the app. The ticket for the harbor tour only arrived by email today at 15:15. But it was apparently sent yesterday. With a sprint I just managed to get on a boat. I wouldn't have been able to go later because I already had another booked appointment. I wanted to go in the morning at 11am. I didn't even get the ticket for the guided tour of the Elbphilharmonie. It was all a disappointment. I would be happy if I could get a refund for the Elbphilharmonie tour. I'm leaving tomorrow and therefore can't join the tour. Kind regards Viviane Lareida

We had the guided tour to the Elphi with Klaus on 03.03.2025. There were only four of us with another couple. We learned a lot about the Elphi and Klaus had many more tips for our stay in Hamburg. It was great fun. We hope that many more visitors to the Elphi will be guided just as well by the very likeable Klaus. A big thank you to him. We also enjoyed the subsequent harbor tour. The captain was very relaxed with his jokes. The day was absolutely to our taste. Thank you very much.

Only after another email request did I receive the tickets for the harbor tour and the meeting point for the guided tour of the Philharmonie! It really disrupted my stay in Hamburg and caused stress and relationship trouble

The Elfi tour with Klaus was very pleasant and informative. The harbor tour was impressive and the "chatter" on the Hamburg was entertaining.

The tour with KLAUS was very interesting and entertaining, the building great and the city of Hamburg as a whole a beautiful city!

Christa found the perfect mix between information and anecdote, it was very memorable. Of course she was friendly and professional 😃

Nachdem wir endlich die richtige E-Mail mit Startpunkt, etc. vom Veranstalter erhalten haben, war die Tour sehr kurzweilig, mit viel Wissensübermittlung über die Elphi, dem Hafen bzw. Hamburg insgesamt eine rundum gelungene Sache. -> Gundula 100 Punkte! Auch die Hafenrundfahrt war super!

Der Tourguide auf der Rainer Abicht (So 19.03.33, 17.15 h) war sehr fachkundig und hat Sachinformationen kombiniert mit lokalen Hintergrundinformationen kommunikativ-unterhaltsam perfekt an den Mann/die Frau gebracht. Grosses Kompliment! Grüsse aus Zürich

Die Führung von Klaus war informativ und humorvoll, wir fühlten uns gut aufgehoben und haben viel gelernt. Die Hafenrundfahrt bei schönstem Wetter und sehr lustiger Führung können wir ebenfalls empfehlen. Das Vorbeifahren an den Riesenpötten war sehr beeindruckend.

Die Ausführungen waren unterhaltsam und informativ. Der Guide hat eine Falschbuchung des Datums unsererseits schnell und unkompliziert berichtigen können. Danke dafür.

Interessante Führung. Sympathischer, hilsbereiter Guide. Es fehlten die Informationen zur Hafenrundfahrt, wie zum Beispiel Name des Anbieters und Angaben zur Landungsbrücken.

Die Elbphilharmonie-Führung durch die sehr nette Reiseleiterin Susanna war sehr informativ, interessant und unterhaltsam. Dass keine Besichtigung der Konzertsääle möglich war, war natürlich schade, aber Sie hatte darauf ja hingewiesen. Die Hafenrundfahrt war ebenfalls interessant und lohnend. Das Auffinden des richtigen Schiffs hat sich allerdings als sehr schwierig erwiesen. In den Unterlagen (Voucher) stand kein Hinweis, auf welcher Landungsbrücke wir uns einfinden sollten. Wir haben auch nach langem Suchen kein Schild gefunden auf dem "Headout" oder "Adventure World Tours" stand, so dass wir viel rumlaufen und uns durchfragen mussten, was insgesamt ca. 45 Minuten gedauert hat. Selbst der Chef - Herr Abicht - der extra kommen musste, kannte weder Headout noch Adventure World Tours". Er hat versucht, die Angelegenheit telefonisch zu klären, was aber nicht geklappt hat. Er hat uns dann dennoch freundlicherweise auf das Schiff gelassen und die Angelegenheit dann später geklärt. Fazit: die beiden Veranstaltungen selbst waren völlig in Ordnung, aber der organisatorische Ablauf müsste noch verbessert werden.

Sowohl die Führung in der Elphi als auch die Hafenrundfahrt waren sehr gut organisiert und sehr informativ. Jederzeit wieder! Nettes Personal

Wir waren mit der Organisation zufrieden, pünktlich und informativ war der Guide für die Elbphilharmonie und auch die Hafenrundfahrt hat uns gut gefallen, wir fuhren mit Louisiana Star.

Einfache und unkomplizierte Abwicklung, wir haben erst am Vorabend online gebucht. Sehr nette und kompetente Guide, tolle Hafenrundfahrt mit originellen Kommentaren. Sehr zu empfehlen!

We had a WONDERFUL experience on the harbor cruise. Our guide was fun and entertaining (even if we don't speak German). He gave us the QR code to read up on the sites in our home language (English) and we toured more sites than we originally thought. The reception person at the check in site was also very kind, helpful and directed us on where we needed to be. Would absolutely take this cruise again and highly recommend it to others traveling.

We enjoyed the cruise very much. I would recommend it.

The harbor tour was very informative as well as very funny and entertaining. Absolutely recommended! It doesn't get any better than this!

It was a fun trip. Unfortunately, we didn't go to the Speicherstadt. But our guide was very good and entertaining and had lots of information.

I had questions about the boat. These were answered but in an unfriendly manner. I was also confronted with questions about where I came from. When I answered the question with Stuttgart, it wasn't enough. They wanted to know where I originally came from. I booked an experience and not a round of questions! We will not be traveling with this provider again!

Comprehensive tour, with a lot of interesting information. The captain was very good, offering a lot of insights and details about the itinerary.

We enjoyed the walk around the big container ships in the port of Hamburg. The coffee, the clean toilets on board, the outdoor space and the possibility of moving around on the boat were all pluses. On the other hand, we didn't even get to the very beginning of the canals of the old town, even though we had a two-hour cruise planned. This was very frustrating, especially as we hadn't been warned. The German guide was apparently friendly and competent, but he spoke too loudly for the audio guide's English comments (and only English, long live our European partner!) to be audible, which was a pity for us.

The tour was fine and the experience optimal. One note: we assumed that it included a section of Speicherstadt. This was not the case. We were mainly in the harbor. Speichterstadt we saw via the hopon-hopoff bus tour. In short we did not get what we had hoped for....

Captain had a good sense of humor and obviously knowledgeable as he talked alot. Unfortunately we presumed it had audio assistance. And even though we said we spoke English no one mentioned that the tour was a spoken one all in German so didn't understand any of it. 🤣 would've been nice to have been offered an English speaking one, but our fault for booking the wrong tour

The trip was overall okay, but, unfortunately, I had booked a cruise with english descritption of the landscape but it was only possible in german and with no headphones.

Easy to find the boat tour provider. Super-friendly people on the boat and a super-friendly guide.

We booked a 2 hour tour but eventually it only was about an hour and 15 minutes.

Punctual, interesting tour

Nice day and we did see the harbor BUT WE WERE TOLD THAT THERE WAS A AUDIO GUIDE IN ENGLISH BUT THERE WAS NOT!!

Complete, competent and funny guide

A fascinating visit. Unfortunately, the audio guide is not up to scratch. Difficult to use and follow

We enjoyed the cruise very much. I would recommend it.

The harbor tour was very informative as well as very funny and entertaining. Absolutely recommended! It doesn't get any better than this!

Comprehensive tour, with a lot of interesting information. The captain was very good, offering a lot of insights and details about the itinerary.

We enjoyed the walk around the big container ships in the port of Hamburg. The coffee, the clean toilets on board, the outdoor space and the possibility of moving around on the boat were all pluses. On the other hand, we didn't even get to the very beginning of the canals of the old town, even though we had a two-hour cruise planned. This was very frustrating, especially as we hadn't been warned. The German guide was apparently friendly and competent, but he spoke too loudly for the audio guide's English comments (and only English, long live our European partner!) to be audible, which was a pity for us.

The tour was fine and the experience optimal. One note: we assumed that it included a section of Speicherstadt. This was not the case. We were mainly in the harbor. Speichterstadt we saw via the hopon-hopoff bus tour. In short we did not get what we had hoped for....

Captain had a good sense of humor and obviously knowledgeable as he talked alot. Unfortunately we presumed it had audio assistance. And even though we said we spoke English no one mentioned that the tour was a spoken one all in German so didn't understand any of it. 🤣 would've been nice to have been offered an English speaking one, but our fault for booking the wrong tour

Easy to find the boat tour provider. Super-friendly people on the boat and a super-friendly guide.

We booked a 2 hour tour but eventually it only was about an hour and 15 minutes.

Nice day and we did see the harbor BUT WE WERE TOLD THAT THERE WAS A AUDIO GUIDE IN ENGLISH BUT THERE WAS NOT!!

Complete, competent and funny guide

A fascinating visit. Unfortunately, the audio guide is not up to scratch. Difficult to use and follow

We had a WONDERFUL experience on the harbor cruise. Our guide was fun and entertaining (even if we don't speak German). He gave us the QR code to read up on the sites in our home language (English) and we toured more sites than we originally thought. The reception person at the check in site was also very kind, helpful and directed us on where we needed to be. Would absolutely take this cruise again and highly recommend it to others traveling.

We enjoyed the cruise very much. I would recommend it.

The harbor tour was very informative as well as very funny and entertaining. Absolutely recommended! It doesn't get any better than this!

Comprehensive tour, with a lot of interesting information. The captain was very good, offering a lot of insights and details about the itinerary.

We enjoyed the walk around the big container ships in the port of Hamburg. The coffee, the clean toilets on board, the outdoor space and the possibility of moving around on the boat were all pluses. On the other hand, we didn't even get to the very beginning of the canals of the old town, even though we had a two-hour cruise planned. This was very frustrating, especially as we hadn't been warned. The German guide was apparently friendly and competent, but he spoke too loudly for the audio guide's English comments (and only English, long live our European partner!) to be audible, which was a pity for us.

The tour was fine and the experience optimal. One note: we assumed that it included a section of Speicherstadt. This was not the case. We were mainly in the harbor. Speichterstadt we saw via the hopon-hopoff bus tour. In short we did not get what we had hoped for....

Captain had a good sense of humor and obviously knowledgeable as he talked alot. Unfortunately we presumed it had audio assistance. And even though we said we spoke English no one mentioned that the tour was a spoken one all in German so didn't understand any of it. 🤣 would've been nice to have been offered an English speaking one, but our fault for booking the wrong tour

The trip was overall okay, but, unfortunately, I had booked a cruise with english descritption of the landscape but it was only possible in german and with no headphones.

Easy to find the boat tour provider. Super-friendly people on the boat and a super-friendly guide.

We booked a 2 hour tour but eventually it only was about an hour and 15 minutes.

Punctual, interesting tour

Nice day and we did see the harbor BUT WE WERE TOLD THAT THERE WAS A AUDIO GUIDE IN ENGLISH BUT THERE WAS NOT!!

Complete, competent and funny guide

A fascinating visit. Unfortunately, the audio guide is not up to scratch. Difficult to use and follow

Interesting and informative, sailing through the fountain was an experience never to be forgotten. The detail in the explanations made everything understandable. Thank you

The Alsterschifffahrt referred to the question (and reference to the ticket) with which ship we can go on a completely overcrowded barge, in the booking was specified a "passenger ship". As the hop-on tour was planned afterwards, there was no boat trip, so we paid €78 for the hop-on tour by bus.

Headout is a bad platform. You should receive the tickets by email instead trying to explain the operators that you have a tour already payed.

The whole package was outstanding! I liked the Alster tour best.

It was an enriching experience, the stops have enough time to know the background and history of them, the only bad thing is that they do not put who are the operators of the boat tours, I had to call the company to find out which were the places where I had to board.

Interesting and informative, sailing through the fountain was an experience never to be forgotten. The detail in the explanations made everything understandable. Thank you

The Alsterschifffahrt referred to the question (and reference to the ticket) with which ship we can go on a completely overcrowded barge, in the booking was specified a "passenger ship". As the hop-on tour was planned afterwards, there was no boat trip, so we paid €78 for the hop-on tour by bus.

Headout is a bad platform. You should receive the tickets by email instead trying to explain the operators that you have a tour already payed.

The whole package was outstanding! I liked the Alster tour best.

It was an enriching experience, the stops have enough time to know the background and history of them, the only bad thing is that they do not put who are the operators of the boat tours, I had to call the company to find out which were the places where I had to board.